1. Introduction
This Payment & Refund Policy applies to all payments made on https://sayerecord.com and to all services and digital products provided by AZIMZADEH EVENTS ORGANIZING & MANAGING L.L.C, operating under the brand name Saye Record (“Company”, “we”, “our”, “us”).
By completing a payment through our website or payment links, you agree to this Policy in addition to our Terms & Conditions and Privacy Policy.
2. Payment Methods
All payments are processed securely through our authorized UAE payment gateway.
Payments are accepted in AED (United Arab Emirates Dirham) unless stated otherwise
Payment links are issued upon service, ticket, or product confirmation
We do not store or process card details directly
3. Pricing & Charges
Pricing depends on the type of offering:
Digital music albums and individual tracks are priced and made available upon official release
Event tickets are priced and displayed at the time of sale
Service-based offerings are priced based on scope, duration, and requirements
All prices are clearly communicated before payment is completed.
4. Refund Policy
Digital Products (Music Albums & Tracks)
All sales of digital music content are final
No refunds are provided once digital content has been delivered or accessed
Event Tickets
Event tickets are non-refundable unless:
An event is canceled by the organizer
A refund is required by applicable UAE law
In the case of event cancellation, refund terms will be communicated directly to ticket holders.
Services
Payments for services are non-refundable once the service has commenced or resources have been allocated
Refund requests, if applicable, are reviewed on a case-by-case basis
5. Cancellations
Event or service cancellations must be requested in writing
Cancellation eligibility depends on the specific service or event agreement
No refunds are guaranteed unless explicitly agreed in writing
6. Failed or Duplicate Payments
In the event of:
A failed transaction
Duplicate or erroneous charges
Please contact us immediately. Eligible refunds or corrections will be processed through the original payment method.
7. Chargebacks & Disputes
If you have a payment issue, we encourage you to contact us first before initiating a chargeback.
Unauthorized chargebacks may result in suspension of services or access to digital content.
8. Currency & Taxes
All prices are displayed in AED unless otherwise stated
Any applicable taxes or fees will be clearly shown at checkout
9. Policy Updates
We reserve the right to modify this Payment & Refund Policy at any time. Updates will be effective once published on this website.
10. Contact Information
For payment, refund, or billing inquiries, please contact:
Company Name:
AZIMZADEH EVENTS ORGANIZING & MANAGING L.L.C
Brand:
Saye Record
📧 info@sayerecord.com
📞 +971 55 766 9346
📍 Dubai, United Arab Emirates